Identify the operating system
Open Settings and look for About, Support or Device Information. Record Tizen, webOS, Android TV, Google TV, Fire OS, Roku TV or VIDAA.

Device and app compatibility
Match your television, streaming device or mobile platform with a suitable player and connection option before requesting a trial or choosing a subscription.
Compatibility starts with the operating system
Samsung normally uses Tizen and LG uses webOS, but Sony, TCL, Philips and Hisense televisions can use different systems across models and countries. Check the operating system and regional app store before choosing a player.
Open Settings and look for About, Support or Device Information. Record Tizen, webOS, Android TV, Google TV, Fire OS, Roku TV or VIDAA.
An app listed by its developer may still be unavailable on a particular model or country storefront. Confirm the app on the device itself.
Choose a player that accepts the format you will receive: an M3U link, server URL with username and password, or portal URL with MAC registration.
Compatible options across popular device ecosystems

Brand and platform names belong to their respective owners. Availability varies by model and region.
TREX DEVICE & APP CHECKER
Choose your device, tell us whether a player is already installed, and select the login format you have. The checker will identify the safest setup route before you request a trial.
YOUR COMPATIBILITY RESULT
Check before setup
Fallback option
CHOOSE BY APP AND LOGIN FORMAT
The correct player depends on the device and the login format supplied with your subscription. Installing an app alone does not include channels or activate access.




Best suited to Android TV, Google TV and Nvidia Shield. Its verified TV listing supports M3U playlists, Xtream Codes and Stalker Portal connections.
Android TVM3UXtreamStalkerDesigned for Formuler hardware. Check the exact box model and installed MYTVOnline version before requesting a connection format.
FormulerModel CheckPortal ReadyMade for Stalker and MAG-style portal emulation on Android devices. STBEmu does not accept an M3U playlist, and setup is better suited to experienced users.
AndroidStalker PortalAdvancedA broad Apple option for Apple TV, iPhone and iPad. Its verified listing covers M3U, Xtream Codes and Stalker or MAC-based access.
AppleM3UXtreamStalkerCheck the publisher before installing. Similar app names can belong to different developers. Use the device’s official store whenever a verified listing is available.
KNOW YOUR LOGIN TYPE
One private playlist URL
Common with playlist-based playersServer address, username and password
Used by many TV and mobile playersPortal URL and registered device MAC
For compatible portal-led apps and boxesDEVICE · APP · FORMAT
Match the operating system with a suitable player and connection type. A device brand alone is not enough because app availability can change by model, software version and region.
| Device or OS | Recommended player | M3U | Xtream | Stalker / MAC | Check before use |
|---|---|---|---|---|---|
| Android TV / Google TV Sony, TCL, Philips, Nvidia Shield and certified boxes | TiviMateRemote-first TV interface | ✓Supported | ✓Supported | ✓Supported | Install the television version from Google Play rather than a touch-screen phone build. |
| Samsung Smart TV Tizen or an older Samsung television system | SmartOneOnly when listed on the exact TV | ✓Supported | ✓Supported | —Not verified | Search the television’s regional app store. Availability varies by model and software. |
| LG Smart TV webOS, NetCast or another LG television system | SmartOneOnly when listed on the exact TV | ✓Supported | ✓Supported | —Not verified | Confirm the operating system and regional store listing before choosing the login format. |
| Amazon Fire TV Fire TV Stick, Cube or Fire TV television | Verified Fire TV playerAvailability depends on region and store | ?App check | ?App check | ?App check | Use the Amazon Appstore or the verified developer source. Avoid mirrored APK files. |
| Apple TV / iPhone / iPad tvOS and iOS devices | iSTBIPTVX is another option for M3U and Xtream | ✓Supported | ✓Supported | ✓iSTB | Confirm Apple TV support when the goal is television viewing; an iPhone-only app is insufficient. |
| Formuler Z-series and other supported Formuler boxes | MYTVOnlineVersion depends on the Formuler model | ?Model check | ?Model check | ?Model check | Record the exact box model and installed MYTVOnline version before requesting access. |
| MAG Box Portal-led Infomir or compatible device | Built-in portal interfaceNot a general playlist application | —Not this route | —Not this route | ✓Primary route | Confirm the exact MAG model and portal compatibility before sharing the device MAC privately. |
| Hisense VIDAA Hisense television running VIDAA | SmartOne, if availableConfirm on the television itself | ?Store check | ?Store check | —Not verified | Hisense also sells Google TV and Roku TV models. Identify the operating system first. |
| Roku Roku TV, Streaming Stick or player | No verified native routeAn external HDMI device is advised | —Not verified | —Not verified | —Not verified | Screen mirroring is not equivalent to a native app. Add a compatible Fire TV, Google TV or Apple TV device. |
| Windows / macOS Desktop or laptop computer | Format-matched desktop playerChoose after the login type is confirmed | ✓Player available | ?Player check | ?Player check | VLC can open compatible network playlists but does not replace a complete Xtream- or portal-aware TV interface. |
App availability and supported login methods can change. Check the exact device and app-store listing before ordering.
Test Your Device for 24 Hours →BEFORE REQUESTING A TRIAL
Tick what you already know. The checklist stays in your browser and does not submit or store any information.
Never post a live password, playlist URL, portal URL or MAC address publicly.
A PRACTICAL FALLBACK PATH
Work through these checks in order. Most compatibility problems can be solved without replacing your television.
Check the exact TV model, operating system and regional app store.
Choose a player that supports your device and supplied login method.
Match the player with M3U, Xtream Codes or Stalker Portal access.
Use a compatible Fire TV, Google TV, Android TV or Apple TV device.
Share the model, OS, app and format—never public credentials.
STILL UNSURE?
COMMON COMPATIBILITY PROBLEMS
Open the symptom that matches your screen. Check one cause at a time before changing the application, device or account details.
Confirm the television model, operating system and app-store region. Store availability can differ between models using the same brand name. If the app is unavailable, use another player that accepts the same login format or connect a supported HDMI streaming device.
Find device installation guides →The selected player probably expects a different connection format. A playlist field is for M3U, username and password fields normally indicate Xtream Codes, and portal plus MAC fields indicate Stalker access. Do not force one format into another player's fields.
Review the connection-format guide →Paste the complete link without spaces, missing characters or smart quotation marks. Test it in the player for which it was supplied, then restart the app. If the player reports a network error, compare another device on the same home connection before changing the link.
Open M3U setup guides →Check capitalization, similar characters such as zero and the letter O, and accidental spaces before or after the details. Confirm that the server address belongs to the same account. Repeated rejection after an exact re-entry should be checked with support rather than guessed.
See Xtream Codes setup guides →Use the MAC address shown inside the selected app or device menu, not the television's Wi-Fi or Ethernet address. Copy all six pairs in the displayed format. If the app generated a new address after reinstalling, the registered address may need to be updated.
See portal and MAC setup guides →Refresh the playlist or portal and allow the first synchronization to finish. Confirm that the account is active and that categories are not hidden by the app. If headings load but playback does not, test one stream rather than repeatedly reloading the full list.
Open player troubleshooting guides →Refresh the electronic programme guide separately from the channel list when the player provides both options. Verify the device date, time and time zone. Guide availability can vary by category, so check more than one channel before treating it as an account-wide fault.
Read guide-refresh instructions →Compare the two devices methodically: app name and version, connection format, entered server details, network and operating system. A working account on the first device usually points to a setup or compatibility difference on the second device.
Compare device and app compatibility →Move the television closer to the router or test Ethernet if available. Remove unused apps and clear the player's cache without deleting account data. Older televisions may run more reliably with a supported external streaming device that has newer Wi-Fi and more storage.
See device performance guides →Ask for the full brand and model number from Settings, About or the rear label. Do not identify the operating system from the remote-control shape alone. The exact model reveals whether the television uses Android TV, Google TV, Fire TV, Tizen, webOS, VIDAA, Roku TV or another platform.
Use the operating-system finder →GUIDED COMPATIBILITY TRIAL
Use the trial under your normal viewing conditions. A successful test on a different app, device or network does not confirm the setup you intend to keep.